3 Phases of Hospitality

The Three Phases of Hospitality

Presented by Genesis
Sunday, November 9, 3:00pm-4:30pm
Fairmont Copley Plaza: Commonwealth Room
Tickets: $25.00 – SOLD OUT

Hospitality is an art form. In this seminar, Jon Santer, Joaquin Simo, Andy Seymour and Sean Kenyon , three well-known American bartenders, will break it down into three phases:

1. Everything that happens before a guest walks into the door of your establishment… 

2. Once the guests are inside…

3. Creating a culture and community to foster hospitality… 

They will break down their philosophies, share their methods, inspiration and core values concerning the complete guest experience. The ever- animated Andy Seymour will moderate and take the attendees from NYC’s Pouring Ribbons (Joaquin) across the country to Williams & Graham (Sean) and end up in Emeryville, CA and Prizefighter (Jon).

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SEPTEMBER 14, 2020