The Three Phases of Hospitality
Presented by Genesis
Sunday, November 9, 3:00pm-4:30pm
Fairmont Copley Plaza: Commonwealth Room
Tickets: $25.00 – SOLD OUT
Hospitality is an art form. In this seminar, Jon Santer, Joaquin Simo, Andy Seymour and Sean Kenyon , three well-known American bartenders, will break it down into three phases:
1. Everything that happens before a guest walks into the door of your establishment…
2. Once the guests are inside…
3. Creating a culture and community to foster hospitality…
They will break down their philosophies, share their methods, inspiration and core values concerning the complete guest experience. The ever- animated Andy Seymour will moderate and take the attendees from NYC’s Pouring Ribbons (Joaquin) across the country to Williams & Graham (Sean) and end up in Emeryville, CA and Prizefighter (Jon).